Lone Worker & SOS
Automated check-ins and panic alerts. Because working alone should never mean working unprotected.
Protect guards working alone with automated check-in timers, GPS location sharing, and an instant SOS button. When something goes wrong, the right people know in seconds — not hours.
The Problem
Guards working alone on remote sites face elevated risk. If they have a medical emergency, an accident, or a security threat, there may be no one to help. Manual check-in calls are unreliable — a missed call might go unnoticed for hours. A guard in trouble needs a system that notices immediately and escalates automatically.
The GuardianHub Solution
GuardianHub Lone Worker Protection combines automated check-ins with an instant SOS panic button. Guards check in at configurable intervals — 15, 30, or 60 minutes. A missed check-in triggers escalating alerts: guard notification, then supervisor SMS, then control room phone call — all within minutes. The SOS button sends an immediate alert with GPS coordinates to the control room and configured emergency contacts.
Key Capabilities
Automated Check-Ins
Configurable check-in intervals. Guards confirm their safety with one tap. Missed check-ins escalate automatically.
SOS Panic Button
One-tap SOS from the guard app sends an immediate alert with GPS coordinates to control room and configured emergency contacts.
Escalation Chains
Missed check-in: guard notification at 0 min, supervisor SMS at 3 min, control room call at 6 min. Configurable per site.
GPS Location Sharing
During an active lone worker session, GPS coordinates are shared with the control room for rapid response.
Offline SOS
If the guard has no signal, the SOS is queued and sent the moment connectivity returns. No alert is lost.
Session Logs
Complete records of every lone worker session — check-ins, missed alerts, SOS activations — for compliance and review.
How It Works
23:00 — a guard starts a lone worker session at a remote industrial site. Check-ins are set to every 30 minutes. 23:30 — first check-in confirmed. 00:00 — second check-in confirmed. 00:30 — check-in missed. At 00:31, the guard's phone buzzes with a reminder. No response. At 00:33, the supervisor receives an SMS alert. At 00:36, the control room receives an automated phone call. The supervisor calls the guard. The guard had a minor fall and could not reach their phone. An ambulance is dispatched. The guard is treated and released within hours.
Who Benefits
Guard
Peace of mind knowing that if something goes wrong, help is on the way — even if you cannot call for it yourself.
Control Room
Automated monitoring eliminates the risk of a missed manual check-in. The system watches so you can focus on response.
Health & Safety Manager
Demonstrable duty of care with complete lone worker session records. Audit-ready for health and safety compliance.
Security & Privacy
GuardianHub does not guarantee emergency response. Escalation depends on configured contacts, mobile network availability, and company response procedures. This system is a tool to support your existing lone worker policy — it does not replace it.
Related Features
See Lone Worker & SOS in action
Book a personalised demo and we will walk you through exactly how lone worker & sos works for your operation.