Documentation

Everything you need to master GuardianHub

Step-by-step guides, platform references, and best practices for security teams running modern operations.

Step-by-step walkthrough to create your first site, onboard guards, and start tracking patrols — everything you need to go live fast.

Learn how to invite your control room staff, set role-based permissions, and ensure every team member sees exactly what they need.

How to create sites, configure NFC/QR checkpoints, design patrol routes, and set scheduling requirements for each location.

Complete guide to the digital OB — from quick guard entries to control room review workflows and client-facing exports.

How GuardianHub generates optimised rotas, handles shift patterns, covers sickness, and balances guard workloads automatically.

Everything guards can do from their phone — clock in, scan checkpoints, complete patrols, log incidents, raise SOS, and view rotas.

Configure automated check-in intervals, escalation chains, GPS tracking, and panic response for guards working alone.

How guards should capture incidents — photos, witness statements, timelines — to ensure control rooms get complete, actionable reports.

Understand the readiness score, category breakdown, evidence gathering, and how GuardianHub maps directly to SIA assessment criteria.

Organise policies, training records, audit logs, and site compliance documents into a structured evidence pack ready for SIA review.

How to view invoices, update payment methods, change plans, and understand what each pricing tier includes.

Technical guide to GuardianHub API keys, available endpoints, webhook event types, and how to integrate with your existing systems.

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